Next-Gen grew by double-digit in Turnover, +11% YoY...
… almost doubling EBITDA
Next-Gen is working on strategic initiatives for 2023 goals.
Turnover per employee increased 10% YoY
Attrition rate (1) lowered to 11.7% in 2020 (21.0% in 2019). This indicator probably incorporates some covid-19 effects.
Next-Gen still focused on Telco in 2020…
… but working on Multi Industry approach, targeting clients with ambition to transform.
International Turnover increased 9% YoY
61% of Next-Gen’s Turnover was generated outside Portugal. Operations in Europe and the Middle East increased 7% YoY, accounting for 88% of the international business.
Top Tier Clients increased YoY
Next-Gen building and consolidating long-term relationships, allowed Top Tier Clients to grow both in number and in Revenues, +11.1 M€ YoY (+ 17%).
Total number of clients in 2020 was 102, same number as previous year.
(1) Determined by the formula: number of leaves at the employee’s initiative ÷ average number of employees.
(2) Top Tier Clients (>1 M€) considers the Trailing 12 months.